Less Waste and Lower Cost
We try to reduce waste, cutting down on overproduction and keeping our environmental impact low by made-to-order for only you.
Less returns give less waste and give you lower prices!
Returns
At Steezlab.com, you have a 14-day return policy, which means you must register your return on steezlab.com within 14 days after receiving your item. For more information about your right of withdrawal, please refer to our Terms of Service, which you can find here.
Return Shipping Cost
If you wish to return an item, you will be responsible for covering the return shipping costs, unless the product is faulty or you have received the wrong item.
Non-returnable items
Certain items are exempt from the right of return. These include products with opened seals that cannot be returned due to health or hygiene reasons (for example, hygiene products, swimwear, underwear, and similar items)
We do not accept returns on items that have been used beyond trying them on or if the tags have been removed, unless the item has a manufacturing defect.
RETURN CATEGORIES
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Quality Issues or Damaged
When returning a defective item, a photo is required as proof of the defect, and the return form must be completed.
Once we have received your submitted return, we will contact the manufacturer, who has a processing time of approximately 14 days. After that, the refund will be issued, which may take ca 1-4 business days to appear in your account.
Wrong Product, color or Size Delivered
When returning a incorrect item, a photo is required as proof of the defect, and the return form must be completed.
Once we have received your submitted return, we will contact the manufacturer, who has a processing time of approximately 14 days. After that, the refund will be issued, which may take ca 1-4 business days to appear in your account
Product Not as Described
When returning a item not as described, the return form must be completed.
Once we have received your submitted return, we will contact the manufacturer, who has a processing time of approximately 14 days. After that, the refund will be issued, which may take ca 1-4 business days to appear in your account
Shipping / Delivery Issues
When there is delivery issues, the return form must be completed.
Once we have received your submitted return, we will contact the manufacturer, who has a processing time of approximately 14 days. After that, the refund will be issued, which may take ca 1-4 business days to appear in your account
Product too large / too small
The return form must be completed.
Once we have received your submitted return, we will process your request in less then 10 days and provide you with a return address. After that, the refund will be issued, which may take ca 1-4 business days to appear in your account
Other
The return form must be completed.
Once we have received your submitted return, we will process your request in less then 10 days and provide you with a return address. After that, the refund will be issued, which may take ca 1-4 business days to appear in your account