Terms of Serivce
Effective Date: 22.08.2024
Welcome to Steezlab, a clothing and accessories store owned and operated by Kolbjornsrud Media in Norway. These terms and conditions outline the rules and regulations for using our website located at https://steezlab.store (the "Website") and apply to all transactions carried out through our Shopify store.
By accessing or using our Website and services, you agree to be bound by these terms. If you do not agree with any part of the terms, you must not use our Website or services.
1. General Information
1.1 About Us
**Steezlab** is a brand owned by Kolbjørnsrud Media, a Norwegian company. We specialize in selling high-quality clothing printed and fulfilled through Printful, a third-party print-on-demand service.
- Company Name**: Kolbjørnsrud Media
- Organization Number: 997 503 538 NO
- Location: Vestby
- Email: contact@steezlab.store
- Phone Number: +4795023263
2. Products and Services
2.1 Product Information
All products listed on Steezlab are custom-printed on demand by Printful. This includes but is not limited to clothing such as t-shirts, hoodies, and accessories. Due to the custom nature of print-on-demand products, each item is unique and may vary slightly in color, size, or other factors from what is depicted in the product images.
2.2 Customization and Variations
Please note that due to differences in screen displays, lighting conditions, and printing techniques, slight variations may occur between the product images on our Website and the actual product. We strive to accurately represent the colors and designs, but exact matches cannot always be guaranteed.
2.3 Product Availability
We reserve the right to modify or discontinue any product at any time without notice. We are not liable for the unavailability of any product. Printful's fulfillment process is subject to stock availability, and delays in production or shipping may occur.
3. Ordering Process
3.1 Order Placement
By placing an order through our Shopify store, you confirm that all the information you provide is accurate and complete. Upon placing an order, you will receive an order confirmation email with details of your purchase.
3.2 Payment Terms
We accept payment via [insert payment methods such as Visa, MasterCard, PayPal, etc.]. All prices listed on our Website are in [Insert Currency] and include applicable taxes unless otherwise stated. Shipping costs and any applicable customs or import duties will be calculated during checkout and added to your order.
3.3 Order Processing
Orders are processed within 2-7 business days from the date of payment. This timeframe reflects Printful's production schedule for custom-printed items. Please be aware that shipping times are not included in this processing period.
3.4 Order Changes or Cancellations
Because each item is custom-made, orders cannot be changed, modified, or canceled once they have been placed. Please review your order carefully before submitting it.
4. Shipping and Delivery
4.1 Shipping Providers
We use Printful’s shipping partners to deliver orders to your specified address. Shipping options, costs, and delivery times will be calculated at checkout based on your location.
4.2 Shipping Times
Delivery times vary depending on the destination. Typically, shipping within Europe takes [insert estimated time, e.g., 5-15 business days], while international shipping may take longer. Please note that delivery times are estimates and cannot be guaranteed.
4.3 Customs and Import Taxes
For international orders outside of Norway, customs and import duties may apply. These charges are the buyer's responsibility. We recommend checking with your local customs office for more information on potential costs.
4.4 Lost or Damaged Items
Steezlab is not responsible for lost or damaged packages during shipping. If your order arrives damaged, please contact us within 7 days of receiving your order, and we will assist you in resolving the issue with Printful.
5. Returns and Exchanges
5.1 Return Policy
Due to the custom nature of print-on-demand products, we generally do not accept returns or exchanges unless the item is defective or damaged. If there is an issue with your order, please contact us at [Insert Email] within 7 days of receiving your item, including a detailed description of the problem and photos if applicable.
5.2 Refunds
Refunds will only be issued for defective or damaged items. Approved refunds will be processed within [insert number of days] of receiving the returned item. The refund will be credited to your original method of payment.
5.3 Exchanges
We do not offer exchanges for incorrect sizes, as each product is made to order. Please refer to the sizing charts provided on the product pages before making your purchase.
6. Intellectual Property
All content on the Website, including but not limited to logos, images, text, graphics, and designs, is the intellectual property of Steezlab and/or its licensors. You may not reproduce, distribute, or use any of the content without prior written permission.
7. Limitation of Liability
Steezlab and Kolbjornsrud Media will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of products, including but not limited to loss of profits, data, or other intangible losses.
We do not guarantee that the Website will be uninterrupted or free of errors, viruses, or other harmful components.
8. Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal data.
9. Governing Law
These terms and conditions are governed by and construed in accordance with Norwegian law. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Norway.
10. Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the Website following any changes indicates your acceptance of the new terms.
Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us